I can not reiterate enough to contact Customer Service about issues you may have with products (or even to give them praise about their products). I contacted Pampers because the box of diapers we had kept having the tabs rip off. It only happened to a couple of diapers, but diapers are expensive and I just wanted to let them know. I received 3 coupons that were $10 off of a Mega pack or larger!!! I was SO excited! I wouldn’t stop buying Pampers because of the tabs ripping off since it was only a couple, but I am not going to lie and say I haven’t been considering buying cheaper brands like the Walmart brand and trying them out. Luckily, the CVS deal the other week helped me stock up. Anyways, read more on benefits of contacting customer service here.
That’s awesome! I had a similar problem with Target diapers a few weeks ago. I’ve been using (and loving) Target brand diapers for several years but suddenly I had a box where the tabs ripped off right away on several diapers. I e-mailed customer service to let them know and they promptly sent me a $10 Target gift card.
Wow – good for you! I’ve had that happen before with a couple of Pampers packages, but I never thought to contact them. I will next time! Thanks for the tip!
I love it when I hear about people who use customer service for the right reasons! I hear too many people say “just call and complain even if there isn’t anything wrong to get free stuff.” Thank you for representing yourself as an honest shopper, you are a wonderful example for others.
That’s awesome!! You know, the same thing did happen to me a couple times too. I wonder what the issue is…